Referral Programme Terms & Conditions
Our referral programme has been designed to give our customers something back. It's our way of saying thank you for your business and recommendations. The programme is provided in good faith and we know the vast majority of customers will use it appropriately.
Any abuse of the programme affects the service for everyone and we will act swiftly and decisively to remove and ban anyone found abusing the programme or not using it in the spirit it was designed for. We ask that you please read the below terms and conditions below carefully before placing your first order or recommending us. Thank you.
- Standard Protein Works Points terms and conditions apply
- Free protein is supplied on your first order if a referral code has been entered at registration and all other conditions are met including your first purchase being over £10, excluding delivery charges and including discounts.
- Protein Works Referral Codes only become valid once the owner of the code places their first order over £10, excluding delivery charges and including discounts. Any referrals incurred before this first order has been made will not be rewarded with referral points or free protein for the refered person.
- Only one Protein Works account is allowed per customer
- Only one Protein Works account is allowed per billing address
- Only one Protein Works account is allowed per shipping address
- Individual cases may be reviewed by Protein Works management upon request
- Any review or decision made by Protein Works management is final and not open to further correspondence
- Recommendations cannot be made for people living in the same household
- We employ complex cross-detection technology to detect duplicate accounts and any customer found to have created a duplicate account for fraudulent means will automatically be banned without prior notice
- Every customer is automatically registered into Protein Works Referral Programme upon completing the online registration process
- To qualify for free £5 credit for referred customers, you must first have placed your own order of at least £10 with us
- To qualify for free £5 credit , the referred order must be £10 or more, after discounts have been applied and excluding shipping fees.
- In recommending Protein Works and passing on your referral code, at no time are you a representative of the company
- At no time are you allowed to use the assets of Protein Works, such as logos, content, etc online or offline in any materials
- All customers are strictly prohibited from bidding on Protein Works brand terms on search engines and on any other marketing channels
- In using a referral code, you accept that your email address will be visible to the owner of the code you use. If you do not wish them to see your email address, please do not use a code
- There are no limits to the amount of Protein Works Points that you can earn and quite simply the more that you spend, and recommend, the more you will collect
- Any activity that contravenes these terms and conditions will result in the closure of all related accounts and the deletion of all Protein Works Rewards
- We reserve the right to withdraw this programme at any time without prior notice
- We may add or remove new ways of earning Protein Works Points from time to time. Any changes will be communicated to all customers registered to receive Protein Works communications via our Newsletter subscription. You can opt in or out of this service at any time from within the MyAccount section of our website.
- Protein Works Points are non-transferable and have no cash value